The affected user was running version 22.04.0.44, I was running 22.04.0.25. We compared the Citrix Workspace App version we were both using and noticed a small difference. Reinstalling the Citrix Workspace app again made the issue disappear. Soon as you rebooted the MacBook, the problem suddenly returned. A Citrix session would adopt the local screen resolution upon connection. If you would ran the Citrix Workspace App setup again all seemed to be fine. He had done some analyses himself and discovered a curious phenomenon. I wasn’t able to reproduce the issue myself, so I contacted an affected user. The Citrix session didn’t seem to adopt the local screen resolution. Affected users somehow got a very high resolution in their Citrix session, while their local screen resolution was normal. At first the issue wasn’t very clear to use, because everybody reported it slightly different, but soon we noticed the common thread was the resolution. Workaround: Drag the window to the primary monitor and then back to the secondary monitor.Last Monday, we started getting multiple reports from MacBook users experiencing an issue with their Citrix Workspace app for Mac. When you drag this secondary window directly to the secondary monitor and resize it, the window might become invisible with an entry being shown in the Chrome taskbar. On a Mac, the secondary window opens as a new tab in Chrome. This feature is supported on desktop browsers except for Internet Explorer and Edge. The screen is now extended to both the monitors. Once you have selected the multimonitor, an extended window is created.

For instance one HD and one 4K resolution will give scaling issues.įirst you need to click on the button with the 3 bars at the top of your screen. When the two screens have a big difference, the cloud desktop will not size well with both. Keep in mind that all screens must have more or less the same resolution.

You can do the same action for three or four screens. Once your desktop is in window mode, you can drag the side of the window on both screens.Īfter which you can just maximize the windowed receiver again. You can do this by selecting the little arrow at the top of your screen. To start, you have to set your desktop in window mode. To connect to Cloudalize, you can use a webbrowser or the Citrix Workspace.īoth connection preferences have the multiple screens option available but need a different approach to activate it.

Citrix viewer multiple monitors mac